How do I clean EmporioBagno taps and showers?
Please follow any enclosed instructions. Avoid using harsh cleaning chemicals, especially for products in non chrome
finishes. Warm soapy water should be
sufficient.
Who do I contact if there is a problem with my EmporioBagno product?
Please contact the approved EmporioBagno retailer that you purchased the product from and let them know what the issue is. The retailer will work with EmporioBagno to resolve the issue.
What are the guarantee periods for different products?
Brassware
5 year guarantee
Thermostatic mixers
5 year guarantee
However, the guarantee does not cover the thermostatic or diverting cartridges
as the functionality depends on the water conditions and the periodical
maintenance and cleaning recommended.
Showers
5 year guarantee
Electrical components for showers
2 year guarantee
Baths
5 year guarantee
Solid surface shower trays
5 year guarantee
Shower glass
Lifetime guarantee
Wet room products
25 year guarantee
What are the guarantee terms?
Products have a valid guarantee for the period stated for that product category.
EmporioBagno products must be purchased from an approved
EmporioBagno retailer, installed for private domestic purposes in the UK and
not modified in any way.
EmporioBagno products must be maintained in accordance with
any special instructions provided and cleaned carefully with suitable cleaning
products.
How do I make a claim during the guarantee period?
Please visit the approved retailer you purchased your product from and let them know what the issue is with your product. You will need to bring your proof of purchase.
Your retailer will liaise with the relevant departments to work towards resolving the issue.
How do I purchase EmporioBagno products?
Please contact an approved EmporioBagno retailer. You can find your nearest retailer by using the Store Locator at the top of the page.
How do I find more product information?
Please go to the Catalogues page on this website to find our price books containing codes, product information and prices.
Technical information is available for some products. Please take a look at the Technical Information page for these details. Here you can search by product name or product code.